Welcome to orbhost's
Online Technical Support Area
Before you try to contact someone at orbhost for technical support,
it is a good idea to check this online tech support area (starting right
here), the answers to your questions have a good chance of being here and
it may save everybody some precious time, while avoiding frustration.
If you are a new user and haven't yet done anything with
your account but have questions or don't know where to
begin, check the How Do I page.
You will find many answers to the most common and basic
questions. This should get you started with your web site
right away. This area is also a FAQ (frequently asked
questions) area to get more Tips, Tricks and useful infos
about web design methods and other related subjects.
If you are new to web design, you probably should be
using WYSIWYG
design software to make it easier for you to get the work
done without having to learn about HTML.
Check the Web Design Tools page
for some help with a few common software packages available
right now.
For those who wish to use their telnet
access, which allows to work on some aspects of their web sites that
couldn't be done without going on the server, such as managing users for
password protected areas or auto-responders, or even check the quota of available
space or change login password. These operations require the knowledge of
a few basic Unix commands, and an overview of some of them
can be found here.
Users with some experience and who have uploaded web
pages before will find the basic procedure for FTP
uploads here. For the few who have never done this
before, try reading the FTP uploads page and if you still
have some troubles, ask
the system administrator for a personaly guided initial
upload. You can also try to get live help if you are using
ICQ, try the ICQ# 18164451.
We have information pages about search engine issues,
such as:
- What to do for best ranking placement.
- The purpose of the robots.txt file and where it
should be.
- Things to do and avoid doing when submitting a
URL.
Some sites require using CGI programs for more advanced
features, you will find useful information here.
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